We accept the following direct payment options-
Cash on collection. (Must be pre arranged before order)
Cash in the post.(At your own risk)
UK P&P is free
EU/International shipping starts at 14.99. Please contact us for a Tax free quote.
VAT IS INCLUDED IN THE PRICE FOR UK CUSTOMERS. PLEASE CONTACT US TO REQUEST A FULL VAT INVOICE.
TAXES ARE NOT INCLUDED FOR ORDERS OUTSIDE THE UK. YOU WILL HAVE TO PAY YOUR OWN COUNTRIES TAX AND DUTIES.
DIY led kits have a lead time of 3-5 days unless other wise stated on the product listing. But may take longer during busy periods.
All items are sent in plain secure packaging with no logos. Some products may need to be shrink wrapped.
Please leave a number/email to get tracking updates.
Average delivery time is 1-2 days after dispatch for UK customers. NI, highlands and EU and other areas may take longer.
Please contact us if your order hasn't arrived within 7 working days from payment for UK customers.
If any item arrives in a less than satisfactory condition it will be refunded or replaced at our expense.**
14 day cancellation policy, buyers pay all cost and 20% restocking fee that will be invoiced or taken out of the payment.
All our parts come with a long manufacturer's warranty. Please check with the manufacturer.
All our kits come with a 3 year parts warranty***
diyleduk will not be held liable for damages caused to possessions or persons due to incorrect assembly or incorrect usage of any product sold at diyleduk. Please contact for assembly if you are unsure.
Discount codes are only to be used on the item specified.
Warranties will only be valid with proof of purchase. Warranties will not be given if Items are damaged by miss handling or misuse.
We reserve the right to refuse or cancel sales without notice.
**Money back guarantee is only offered if the customer declares an issue, within 3 days of receiving the item. If the item if found to be suitable then a cancellation will be applied and postage costs and a 20% admin fee will be deducted from the refund.
*** WARRANTY WILL NOT BE GIVEN DUE TO INCORRECT ASSEMBLY OR DAMAGE CAUSED BY THE CUSTOMER.
Pre orders require payment upfront for an item in production, preorders cannot be cancelled until the ETA date has passed. Standard cancellation policy applies.
We do not spam email addresses given for the mailing list.
All items are sold as parts kits and/or assembled by a 3rd party.
By purchasing you agree to these terms and conditions of sale.